Dear Cobo users,
Due to recent incidents involving attacks on chain-to-chain bridges, we have taken the decision to implement emergency measures to safeguard the security of your assets. As a result, we will temporarily suspend the deposit and withdrawal services for the following on-chain currencies:
All coins on the HECO chain
All coins on the MATIC chain
This action has been taken in order to prevent further losses and ensure the security of your assets. We are closely monitoring the situation and working closely with relevant teams to restore normal deposit and withdrawal services as soon as possible.
We kindly request your understanding and cooperation with these security measures. We are making every effort to provide the highest level of asset protection. Once we confirm the resumption of deposit and withdrawal services, we will promptly issue further notifications and updates through official channels.
If you have any questions or require assistance during this period, please do not hesitate to contact our customer service team. We are committed to addressing your concerns and providing support.
We sincerely appreciate your support and understanding. We will continue to work diligently to ensure the security of your assets and deliver high-quality service.
july 2, 2023