The transfer of cryptocurrencies over a blockchain network requires nodes (or computers in the blockchain network) to verify and broadcast the transaction, before it is added to the network as a block. This new block is then propagated across the network, and other nodes will verify the validity of the block.
As such, the exact processing times vary depending on the blockchain network and the custody solution you are using. For instance, BTC deposit under Cobo’s Full Custody solution requires three confirmations on the Bitcoin network, which will take approximately 30 minutes.
Rest assured that we will make your deposit available in your account as soon as possible. If you have any questions, please email us at [email protected]. Do make sure to specify your deposit address, crypto type, transaction time, and transaction ID.